ASTRA is not a simple answering service. ASTRA combines the power of the latest AI technology with the unprecedented back office CRM know as Go High Level. Once you make your purchase, you will be asked a series of questions about your business so we can set your system up to maximize the features you need to utilize as many automated functions High Level Has to offer.

Once you complete the post purchase questionnaire, you'll be instructed to book an Onboarding Call with a Live Human that will walk you through each part of the setup process. Each member of our Professional Onboarding Team has been certified by High Level and they have 1000's of hours of Onboarding Experience with clients new to CRM and AI.

The very first step in setting up ASTRA is to train her on your business. ASTRA is a learning AI model and needs information to get started. There are many ways to train ASTRA. She can instantly read all the data on your website, your blogs, your products and your services straight from the web. Additionally, you can write a document about your business and upload the data to her. Another way is to keep an updated dynamic document in your Google Drive, and ASTRA will check the document for updates when you ask her to. ASTRA will consume all this data and become your most intelligent employee.

CRM stands for Customer Relationship Manager but for ASTRA, it's the "Engine" she uses to operate and fuel your customer database with clients. ASTRA will take 100's maybe 1000's of calls for your business. She needs a place to put all that data and organize it so you can access it quickly. Additionally, when you want to reach out to your customer base with specials or announcements, you can do this using this powerful CRM.

Absolutely, ASTRA can do simple call transfer by name, department, team member, product line or any division you like. She can also qualify the caller to make sure they are transferred to the right department or person. If the caller has information to offer, that information can be included in the transfer. And of course ASTRA can get information from the caller before the transfer.

You will pick you own phone number from a list of thousands of available numbers. This number can be local to your area, a toll free number or any number from any area of the country (US numbers Only)

Of course. We know your phone number may be a legacy number known by many in your community. Simply forward the calls from that number to ASTRA and she will take over from there.

Absolutely, we've hired one of the top support agencies in the High Level community. You'll get Live Chat Support and if your question can not be resolved via our knowledge base, training videos and Live Chat, you can book a ZOOM call with customer support.

Currently ASTRA can only take inbound calls. We are working hard to get her internal configuration ready for outbound calls at 100% - we're at around 90% now. When we do, this will be an added feature that will double her functionality and your revenue! We do not currently anticipate an up charge when she's ready for outbound.